Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in the privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Controller” in this privacy policy.

How do we collect your data?

Your data is collected in two ways:

Data you provide to us (e.g., information entered into a contact form)

Data automatically collected by our IT systems when you visit the website (e.g., browser type, operating system, time of access)

This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure the website functions properly. Other data may be used to analyze user behavior.

If contracts are concluded or initiated via the website, transmitted data will also be processed for offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request correction or deletion of this data.

If you have given consent to data processing, you may revoke this consent at any time for the future.

You also have the right, under certain circumstances, to request restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding these or other data protection questions.

2. Hosting

External Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the host’s servers. This may include:

  • IP addresses

  • contact requests

  • metadata and communication data

  • contract data

  • contact details

  • names

  • website access data

External hosting is carried out for the purpose of contract fulfillment (Art. 6(1)(b) GDPR) and in the interest of secure and efficient provision of our online services (Art. 6(1)(f) GDPR).

If consent has been requested, processing is based on Art. 6(1)(a) GDPR and §25(1) TDDDG. Consent may be withdrawn at any time.

Our hosting provider processes your data only to the extent necessary and in accordance with our instructions.

Hosting Provider

HOSTINGER operations, UAB

Švitrigailos str. 34, Vilnius 03230, Lithuania

Phone: +37064503378

Email: domains@hostinger.com

3. General Information and Mandatory Disclosures

Data Protection

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

Please note that data transmission over the internet (e.g., email communication) may have security vulnerabilities.

Information on the Controller

Badischer Pflegedienst GmbH

Weiler Straße 5 E

79540 Lörrach, Germany

The controller is the entity that determines the purposes and means of processing personal data.

Storage Period

Unless a more specific retention period is stated, your personal data will remain with us until the purpose for processing no longer applies.

If you request deletion or revoke consent, your data will be deleted unless legal retention obligations apply.

Legal Basis for Data Processing

Data processing is carried out on the following legal bases:

  • Consent (Art. 6(1)(a) GDPR, Art. 9(2)(a) GDPR)

  • Contract performance (Art. 6(1)(b) GDPR)

  • Legal obligation (Art. 6(1)(c) GDPR)

  • Legitimate interest (Art. 6(1)(f) GDPR)

If data is transferred to third countries, this may be based on Art. 49(1)(a) GDPR.

Consent may be withdrawn at any time.

Data Transfers to Third Countries

We may use tools from companies based outside the EU. These countries may not provide an equivalent level of data protection.

Data transfers to the USA are permitted if the recipient is certified under the EU-US Data Privacy Framework (DPF) or appropriate safeguards are in place.

Recipients of Personal Data

We only share personal data with third parties when:

  • necessary for contract fulfillment

  • required by law

  • based on legitimate interest

  • permitted by another legal basis

Processors are used under valid data processing agreements.

Withdrawal of Consent

You may withdraw your consent at any time. The legality of processing before withdrawal remains unaffected.

Right to Object (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time for reasons arising from your particular situation.

If your personal data is processed for direct marketing purposes, you have the right to object at any time. After objection, your data will no longer be used for direct marketing.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority within the EU.

Right to Data Portability

You have the right to receive your data in a machine-readable format or have it transferred to another controller where technically feasible.

Access, Rectification, and Erasure

You have the right to:

  • obtain information about your stored data

  • request correction

  • request deletion

Right to Restriction of Processing

You may request restriction of processing in the following cases:

  • if you contest the accuracy of your data

  • if processing is unlawful

  • if you need the data for legal claims

  • if you have objected and a balancing of interests is pending

SSL / TLS Encryption

This website uses SSL/TLS encryption to protect data transmission.

You can recognize encrypted connections by “https://” in your browser and a lock icon.

4. Contact Form

If you send us inquiries via the contact form, the information you provide in the form, including the contact details you enter, will be stored by us for the purpose of processing your request and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested. Consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory legal provisions—especially statutory retention periods—remain unaffected.

5. Requests by Email, Phone, or Fax

If you contact us by email, telephone, or fax, your request, including all resulting personal data (e.g., name, request details), will be stored and processed by us for the purpose of handling your inquiry. We will not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this has been requested. Consent may be withdrawn at any time.

The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Mandatory legal provisions—especially statutory retention periods—remain unaffected.